Granting and Revoking Facility Access

Last updated: June 11, 2026

Only select user roles have the ability to perform this action.

Please refer to the training video below for a tutorial on How to grant/revoke facility access:

  1. Click Admin Hub on the left-hand navigation menu.

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  1. Click Staff Overview in the Admin Hub page.

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  1. Locate the user whose facility access you would like to change, then click on their name.

  2. Select the Facility Access tab (1).

  3. Facilities show 1 of 2 statuses: Denied (2) or Granted (3).

  1. To change access:

    1. Tick the checkbox (1) on the left side of all the facilities you would like to change the user’s access to.

    2. Directly above the search bar, either a Grant Permissions button (2) or Revoke Permissions (2) button will appear.

    3. Click that button, then confirm facility access change by entering your PIN.